Techvaria Can Help You Step up Your Customer Support Game with Zoho Desk
Are you having trouble fielding customer queries? Are you looking for a one-stop solution to manage your customer support services effectively? Well, look no further. As Zoho Desk consultants, we will walk you through all the ways in which the app can aid your support team to ensure your customers get the support they need when they need it most. The cloud app also suggests relevant solutions to customer queries from your knowledge base so that your agents keep delighting your customers by focusing on solving more challenging customer problems.
Support Your Customers with Zoho One
Zoho One equips your support agents with a broad range of tools to field customer requests across channels, find solutions to their problems quickly, and improve customer satisfaction.
Create email support aliases for a professional look.
Bridge your help desk with your phone system.
Turn social media posts into support tickets.
Chat with customers and website visitors online.
Empower customers with self-service support resources.
Take control of your client’s desktop to solve problems remotely
Improve Customer Happiness
Automate marketing campaigns and keep tabs on customer journeys.
Keep track of all your marketing campaigns and the deals closed.
Get a detailed overview of lead volume, ROI, and other KPIs in one place.